Two products, so the answers are short.

Common questions

Before you write in.

Which capsules does it take?

NS capsules and DG capsules, using the two adapters in the box. There is also a ground coffee adapter if you would rather use your own beans.

Do I need hot water?

No. The machine heats the water itself. Fill the 60 ml tank with cold water, press the button, and wait for it to come up to temperature.

How do I charge it?

Over USB Type C with the included cable. It accepts 110V to 220V, so the same charger works in most countries without an adapter.

How many shots per charge?

This depends on starting water temperature. Warm water needs far less energy than cold. Pour Portable Two shows remaining battery on its display, so you always know before you commit a capsule.

How do I clean it?

Run one tank of plain water through after use and rinse the adapters. Do not put the body in a dishwasher. The frother whisk is stainless steel and rinses under a tap.

Can I return it?

If there is a noticeable issue — it will not power on, it leaks, it does not hold pressure, a part is missing — write in within 30 days of delivery and we will arrange a return and refund. Details are on the returns page.

What can support actually do for me?

Troubleshooting and advice. Setup, capsules and adapters, charging, priming, cleaning, and diagnosing a weak or cold shot. That is the whole of it, and we will tell you straight when we have run out of things to try.